01
Prioritised order queue
See new, at-risk and overdue orders first, with service deadlines and required actions clearly identified.
- Acceptance countdowns
- Batch processing
- Risk alerts
Order operations
Order operations
Every order, clearly controlled.
Receive, confirm, prepare, dispatch, deliver and reconcile orders through a disciplined seller workflow.
Preview order workspace98.4%sample on-time dispatch
4msample response time
0.8%sample order defect rate
02
Dispatch control
Generate packing slips and labels, schedule collections or hand over to Fulfilment by Sprint.
- Delivery assignment
- Barcode-ready documents
- Proof of handover
Order operations
03
Returns and resolution
Review return requests, product condition and refund status with a complete order history.
- Reason-coded returns
- Evidence upload
- Resolution tracking
Order operations
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